Blue Moon Hotel Website Accessibility Statement

Blue Moon Hotel Website Accessibility Statement
Accessibility Statement Blue Moon Hotel (sometimes hereinafter referred to as "Hotel", "we", "us", or "our") is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

Digital Accessibility Compliance Guidelines and Goals
We follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. In accordance with WCAG 2.1 AA-Level Compliance, our website strives to meet four core principles known by the acronym POUR.

Perceivable. This includes providing alternatives to non-text content and alternatives to time-based media.
Operable. We ensure the website is compatible with users' browsing methods.
Understandable. Our content and information on all amenities are provided in a clear, concise way that avoids ambiguity.
Robust. A wide range of technologies can be used to access our site content.

Continuous Digital Monitoring
Our site undergoes real-time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. The site is continually evaluated using accessibility monitoring tools and assistive technology.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site's functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We welcome feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at melissa.reiner@hhmlp.com with a description of the issue you encountered and your contact information. Your experience matters to us.

The Blue Moon Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities, and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter, and Instagram.

Accessible Features and Amenities
Blue Moon Hotel is compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Blue Moon Hotel is committed to providing an experience that can be enjoyed by all, including guests with disabilities.

On-Site Accessibility:

  • Accessible guest rooms have a 32 inch wide opening
  • Adjustable height hand-held shower wand
  • Bathroom vanity in guest rooms for disabled person height
  • Bathtub grab bars
  • Bathtub seat
  • Closed-caption TV
  • Flashing door knocker available for disabled person
  • Grab bars in bathroom
  • Lowered deadbolt in guest room for disabled persons height (in feet)
  • Lowered electrical outlets
  • Main entrance
  • Meeting spaces
  • No transfer showers available
  • Pathway to registration desk
  • Peephole in guest room for disabled person height (in ft)
  • Pool entrances
  • Registration desk
  • Restaurants and lounges
  • Route to accessible guest rooms is accessible
  • Self-operating lifts or sloped entry
  • Service animals allowed for persons with disabilities
  • TTY/TTD compatible
  • Telephone for hearing impaired
  • Roll-in shower
  • Property has elevators