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Frequently Asked Questions

Important Information Regarding Your Upcoming Stay

Q: How can gift cards be purchased?
A: Gift cards can be purchased online here directly on our website.

Q: What gift amounts are available?
A: Gift cards can be purchased in increments of $100 from $100 to $500.

Q: Does a gift card expire?
A:The purchase value of your gift card never expires.

Q:How do I redeem my gift card?
A: Starting on December 1, 2020, you can apply gift cards to room rate charges by simply presenting your gift card at check-out to apply towards eligible charges.

Q: What charges can I use my gift card for?
A: Guests can use these towards reservations booked via the hotel's website or by calling the hotel directly. Gift cards cannot be applied towards bookings made on a third party site, such as Expedia. Gift cards cannot be redeemed for restaurant, in-room dining, parking, taxes, fees or other charges.

Q: Can I use a gift card at another affiliated hotel?
A:No, gift cards are only redeemable at the hotel that it was purchased. The hotel name is displayed on the gift card.

Q: Can I purchase a gift card as a gift?
A: Yes! You can purchase a gift card that will be sent to your recipient's email address.

Q: What types of gift cards are available?
A: Our gift cards are electronic only. They can be presented via mobile device or via print out for redemption. Physical gift cards are not available.

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